Drug Info Center

Hon Code

Obtaining Requester Information

Requester Information:

  • What is your name?
  • What is your phone number?
  • What is your email address?
  • What is your physical address?
  • What is the best way to contact you?

Obtaining Background Information:

  • What is the nature of your request? OR What prompted this question?
  • Is this a patient specific question? If YES answer the questions immediately below:)
    • What is the patient's age?
    • What is the patient's weight/height?
    • What is the patient's gender?
    • What is the past medical history and medication history of the patient?
    • What are the patient's known allergies?
    • What is the patients renal/hepatic function (e.g. Scr, CrCl, AST/ALT)?
    • What other information about the patient can you share?
     

Classify the request. Based upon the classification, you may need to ask additional background questions. Sample questions for the most commonly asked questions can be found below.

Therapeutic Use/Drug Therapy

  • Medication information (doses, schedule, etc)
  • Medical history of the patient
  • Patient specific information
  • Has the patient received the medication previously? Was the response similar?
  • Has the patient been compliant?
  • What other therapies have been used? Where they maximized? What other therapies are being considered?
  • What monitoring parameters have been followed?
 

Dose/Schedule

  • What disease is being treated? Severity?
  • What drugs are being prescribed? What drugs has the patient received to date?
  • Any renal, hepatic, cardiac insufficiency?
  • For renally eliminated drugs, what is the creatinine, BUN, height, weight?
  • Is the patient on dialysis? Hemo or peritoneal?
  • For hepatically eliminated drugs, what are the LFTs, bilirubin, and albumin?
  • If applicable, what are the most recent drug levels?
  • When were these levels drawn?
  • Does the patient have a known factor that could affect metabolism?
 

Adverse Drug Reactions

  • Current medication information
  • Patient specific information
  • What is the temporal relationship with the drug?
  • Has the patient experienced this adverse event with the drug (or a similar drug) previously?
  • Was the suspected drug ever administered before? Why was it discontinued then?
  • What were the events that characterize this ADR (onset, duration)?
  • Has any intervention been given at this time?
  • Does the patient have any food intolerances?
  • Is there a family history for this ADR and/or drug allergies?
  • What medications has the patient received in the last 2 weeks?
 

Availability

  • What form do you need? (tablet, capsule, liquid)
  • What are the available administration routes?
  • Is the patient alert/oriented?
  • Does the patient have a water or sodium restriction?
  • Is there any other factor that should be considered?
 

Drug Interactions

  • Describe why you think an interaction has occurred.
  • Information regarding drugs in question (doses, routes, times, etc)
  • What is the temporal relationship between the drugs in question?
  • Has the patient received this combination in the past?
  • What other drugs is the patient receiving? When were these started?
 

Pharmacokinetics/Serum or Therapeutic Levels

  • Is the patient currently receiving the drug? Have samples been drawn? When?
  • What medical conditions does the patient have? If an infection, what organism is known / suspected?
  • What is the source of the sample? (blood, urine)
  • When was the sample taken in relation to the time of last drug administration?
  • What was the administration rate of the drug?
  • What were the previous concentrations? Was the patient on the same dose?
  • How long has the patient been on the drug? Were they at steady-state?
 

Compatibility/Stability

  • What routes are available?
  • What are the doses (concentrations) and volume for the drugs?
  • What are the desired / expected infusion rates?
  • What is the base solution or diluents used?
  • Was the product stored at room temperature or in the refrigerator? How long?
  • Was the product exposed to sunlight? How long?
  • Was the product frozen? How long?
  • When was the product compounded / prepared?
 

Method of Administration

  • What form / preparation is being used? (e.g., multiple salt forms may be available)
  • What is the ordered dose? One-time or standing order?
  • What is the status of the patient? Can they tolerate a fluid push? Any sodium/water restrictions? Does the patient have CHF or edema?
  • What delivery routes are available?
  • What other drugs is the patient receiving? Route?
 

Identification

  • What is the generic/trade name?
  • Who is the manufacturer?
  • What is the country of origin?
  • What is the suspected use of the medication?
  • How was the product found? Who found it?
  • What is the dosage form, color, markings, size, shape, etc?
 

Foreign Medications

  • What is the generic/trade name?
  • Who is the manufacturer?
  • What is the country of origin?
  • What is the dosage form, color, markings, size, shape, etc?
  • What is the suspected use of the medication? How often is the patient taking it?
  • Is the patient visiting or planning on staying?
 

Investigational

  • Why do you need the information? Is the patient in need of the drug or currently enrolled in the study?
  • See Drug identification questions
  • Why was the patient receiving the drug? What was their response? What are the patient’s medical conditions?
  • If a drug is desired, what approved or accepted therapies have been tried? Was therapy maximized before discontinuation?
 

Poisoning/Toxicology

  • What is your name, relationship to patient, and telephone number?
  • Patient specific information
  • Is this a suspected ingestion or exposure?
  • What is the product suspected to be ingested? What is the strength of the product and the possible quantity ingested?
  • How long ago did the ingestion occur?
  • How much is on the child or surrounding floor?
  • How much was removed from the child’s hands/mouth? Was the ingestion in the same room where the product was stored?
  • What has been done for the patient already? Has the poison control center or ER been called?
  • What is the patient’s condition?
  • Does the patient have any known illnesses or organ dysfunction?
 

Teratogenicity

  • What was the drug the patient received and what was the dose? What was the duration of therapy?
  • Is the patient pregnant or planning to become pregnant?
  • When during pregnancy was the exposure?
  • Patient specific information
  • Why was the drug being prescribed? Was the patient compliant?
 

Lactation

  • What are the drug and the dose? Duration?
  • How long has the infant been breast-feeding?
  • Has the infant ever received non-maternal nutrition? Is bottle-feeding an option?
  • What is the frequency of breast-fed? What is the milk volume?
  • How old is the infant?
  • Does the mother have renal/hepatic insufficiency?
  • What was the indication of the drug? Was this initial or alternative therapy?
  • Has the mother breast-feed previously on the drug?
Up dated Oct 11